turboline privacy policy

Privacy Policy

 

Last updated:1/1/2025

At TurboLine Egypt (“we,” “our,” “us”), we value and respect your privacy.This Privacy Policy explains how we collect, use,and protect your personal data when you visitour website https://turbolineeg.com, use our services,or interact with us.

1. Information We Collect

We may collect the following information when you interact with our site:

  • Personal Information such as name, email address, phone number, billing and shipping address when you place an order.

  • Payment Information : processed securely through our payment providers (we do not store credit card details on our servers).

  • Account Information: if you create an account, including your login details.

  • Social Login Information: if you choose to log in with Google or Facebook, we may collect your name, email address, and profile picture (as authorized by you).

  • Technical Information: IP address, browser type, device type, and cookies to improve site performance.

2. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders.

  • To provide customer support.

  • To personalize your shopping experience.

  • To improve our website and services.

  • To communicate offers, promotions, or updates (if you consent).

  • To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

  • Service providers (such as payment gateways, shipping companies)

  • Social login providers (Google, Facebook) if you choose to use them.

  • Legal authorities when required by law

4. Cookies & Tracking

We use cookies to:

  • Remember your preferences and cart items.

  • Analyze website traffic and improve user experience.

  • Provide personalized advertising (Google / Facebook Pixel).

5. Data Retention

We keep your personal data only as long as necessary to provide services or comply with legal obligations.

 

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications.

  • Object to certain types of processing.To exercise these rights, contact us at: online@turbolineeg.com.

7. Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure.

 

8. Third-Party Services

Our website integrates third-party services like Google Login, Facebook Login, and payment gateways. These providers have their own privacy policies, and we encourage you to review them.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.